Privacy Policy

At Vitalieu, operated under Creative3DP LLC (Delaware, United States), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you use our website or purchase from us, we may collect the following information:

Personal details: name, email address, phone number, billing/shipping address.
Payment details: processed securely by Stripe (we do not store your full payment information).
Order information: product purchased, transaction details, delivery details.
Website usage: IP address, browser type, device information, pages visited, collected via cookies or analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders.
To communicate with you regarding purchases, shipping, returns, and customer service.
To improve our website and shopping experience through analytics.
To comply with legal obligations (tax, fraud prevention, regulatory compliance).
To send occasional marketing communications (only if you opt-in, and you may unsubscribe at any time).

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only with:

Payment processors (Stripe) to securely process transactions.
Shipping and logistics providers to deliver your order.
Service providers (e.g., website hosting, analytics, email tools) who help us operate our business.
Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences.
Analyze site traffic and performance.
Enable a smoother shopping experience.

You can control cookie settings through your browser.

5. Data Security

We take appropriate technical and organizational measures to protect your data. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders.
Provide customer support.
Comply with legal or tax obligations.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data (subject to legal obligations).
Opt-out of marketing communications at any time.

To exercise your rights, contact us at hello@vitalieu.com.

8. International Customers

If you purchase from outside the United States, please note that your information will be processed in the United States where our business is based. By using our website, you consent to this transfer.

9. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website constitutes acceptance of these changes.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: hello@vitalieu.com